Warranty & Returns

Limited Warranty / Disclaimer of Warranties
Verus llc, dba SurePlunge.com (“Seller”) warrants solely to the original purchaser (the “Buyer”) of SurePlunge™ automatic co2 plungers (the “Product”) that the Product will be free from material defects in workmanship and materials under normal use and service for the period specified in the chart below from the date of purchase (the “Warranty Period”).  There is NO WARRANTY in cases of: negligence; abuse; abnormal usage; misuse; reuse; accidents; normal wear and tear; failure to follow Seller’s instructions; improper installation, use, storage or maintenance; or exposure of the Product to in-tank drop-in cleaning products containing bleach or chlorines.

SELLER’S SOLE AND EXCLUSIVE OBLIGATION UNDER THIS LIMITED WARRANTY (AND BUYER’S SOLE AND EXCLUSIVE REMEDY) SHALL BE, UPON PROMPT NOTICE BY BUYER TO SELLER DURING THE WARRANTY PERIOD OF ANY BREACH, TO EITHER, AT SELLER’S OPTION, REPAIR OR REPLACE WITHOUT CHARGE ANY DEFECTIVE PRODUCT OR PART THEREOF EXPRESSLY WARRANTED HEREIN BY SELLER AGAINST DEFECTS AND FOUND BY SELLER IN ITS SOLE DISCRETION TO BE DEFECTIVE AND COVERED BY THIS WARRANTY.  This limited warranty covers only replacement or repair of a defective Product or parts thereof at Seller’s main facility and does not include the cost of shipment, labor, inspection, removal or installation of a new Product or parts.

Notice of any warranty claim or request for warranty service should be sent to Seller at the following address: SurePlunge, Attn: Customer Service, 501 W. Williams Street, Unit 1508. Apex, NC  27502, USA, Planet Earth.

The duration of any implied warranties (including, but not limited to, implied warranties of merchantability and fitness for a particular purpose) relating to the Product shall be limited to the Warranty Period.  Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to Buyer.  EXCEPT FOR THE LIMITED WARRANTY EXPRESSLY PROVIDED HEREIN, SELLER DISCLAIMS AND EXCLUDES ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

IN NO EVENT SHALL SELLER BE LIABLE FOR INCIDENTAL, COMPENSATORY, PUNITIVE, CONSEQUENTIAL, INDIRECT, SPECIAL OR OTHER DAMAGES. SELLER’S AGGREGATE LIABILITY WITH RESPECT TO A DEFECTIVE PRODUCT SHALL BE LIMITED TO THE MONIES PAID TO SELLER FOR THAT DEFECTIVE PRODUCT.  Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to Buyer.  This limited warranty gives Buyer specific legal rights, and Buyer may also have other rights which vary from state to state.

Part # Product Description Warranty
SP2017-1A SurePlunge CO2 Toilet Plunger 1 Year Warranty
SP2017-2A SurePlunge CO2 Basin & Sink Plunger 1 Year Warranty

RETURN POLICY

If you are returning the product unopened within 20 days – We will refund you the lesser of your purchase price or sale price of the product at the time we received your return.  You will be charged restocking fee the greater of $5 or 20% of total amount paid for the products.  Shipping cost will not be refunded unless we sent a wrong product to you.  Refunds are usually processed within 10-14 business days from the date we received your return.  The refund amount is credited back to the same PayPal account you used to purchase the product.

If you refused the delivery of the package – instead of returning them at your expense, you will be charged for the shipping cost billed to us by the carrier to return the package back to our address.  In addition, you will be charged restocking fee the greater of $5 or 20% of total amount paid for the products.

TRADEMARKS

All product names, product images, and company logos mentioned herein remain the trademarks of their respective owners.  SurePlunge.com publishes this site and all rights are reserved.  No part of this site may be reproduced without express written consent of all parties.